How to Set Up Utilities in Alamogordo: Water, Power, Gas
Published 9 November 2026
In Alamogordo, the City of Alamogordo handles water, sewer and trash billing through its Utility Billing office at City Hall, 1376 E. Ninth St., (575) 439-4260. Electricity comes from PNM and natural gas from New Mexico Gas Company, and you set those up directly with each company. If you are renting, plan on a city water and sewer deposit, which is $395 for a typical home with a 3/4 inch meter.
Who provides utilities in Alamogordo?
The city says it does not provide gas or electricity itself. Here is who to call for a home inside city limits, from the City of Alamogordo's Water Utility Billing page:
| Service | Provider | How to start |
|---|---|---|
| Water, sewer and trash | City of Alamogordo Utility Billing | In person at City Hall, or by phone or email |
| Electricity | PNM | PNM's start service page |
| Natural gas | New Mexico Gas Company | NMGC's start, stop or transfer page |
| Internet and phone | Several companies, depending on your street | Check by address with each provider |
Outside city limits, things can be different. Homes in the county may be on a well or a different water system, and electricity in many rural and mountain areas comes from Otero County Electric Cooperative, as my Moving to Alamogordo guide explains.
How do I start city water, sewer and trash service?
Contact the Utility Billing Customer Service office, which handles water, sewer and garbage billing and turning service on and off. It is inside City Hall at 1376 E. Ninth St., to the right as you walk in. The city says its customer service windows are open from 1 to 4 p.m., and staff are available by phone or email from 8 a.m. to 5 p.m., Monday through Friday. The number is (575) 439-4260.
The city charges renters a deposit when they apply for water and sewer service. It is set at three times the average bill for your meter size and is held until the account is closed. Here are the residential amounts from the city's deposit schedule, effective July 1, 2026:
| Residential meter size | Deposit |
|---|---|
| 3/4 inch | $395 |
| 1 inch | $470 |
| 1 1/2 inch | $570 |
| 2 inch | $1,175 |
Ask the office which meter size your home has. If you are buying, ask the office what it needs from you as a new owner.
When are city utility bills due?
The city bills monthly. Bills are due 15 days after the billing date and are considered past due 10 days after that. Billing dates move around by a few days each month, so the city recommends setting any automatic payment for a few days around your due date rather than on the bill date. You can pay online through the city's website.
The city also offers AquaHawk, a free service that lets you watch your water use and get leak alerts. That is especially handy if you are away for a while, like on a TDY or a long trip.
What are the watering rules and trash days?
Alamogordo has an outdoor watering schedule from May 1 through November 1 each year, according to the city's outdoor watering schedule page:
- Addresses ending in an odd number may water on Sundays, Wednesdays and Fridays.
- Addresses ending in an even number may water on Tuesdays, Thursdays and Saturdays.
- Watering must be before 9 a.m. or after 6 p.m., and no one waters on Mondays.
The city's customer pamphlet says residential trash is picked up twice a week, at the curb or in the alley depending on your neighborhood. Your pickup days depend on your route, so ask when you set up your account. For bigger loads, the Convenience Center Transfer Station is at 224 La Velle Road, (575) 439-4109.
What about internet service?
Internet options in Alamogordo can vary from street to street. The city's customer pamphlet lists phone numbers for providers including TDS and Tularosa Communications. Before you sign a lease or make an offer, check which companies serve that exact address, especially if you work from home.
What does this mean for buyers, renters and military families?
Setting up utilities is one of those moving tasks that is easy to leave until the last minute. If you are renting, budget for the city deposit plus any deposits PNM or the gas company may ask for. If you are buying, I can help you line up utility transfers so the lights and water are on the day you get your keys.
Heating bills climb in the winter here, so read my winter heating costs guide and, if money is tight, my post on help paying heating bills. If you are moving for Holloman, my PCSing to Holloman first week guide puts utilities on your checklist.
Frequently Asked Questions
How do I set up water service in Alamogordo?
Contact City of Alamogordo Utility Billing at City Hall, 1376 E. Ninth St., or call (575) 439-4260. The office handles water, sewer and trash service.
How much is the water deposit in Alamogordo?
For renters, the residential deposit is $395 for a 3/4 inch meter, effective July 1, 2026. Larger meters have higher deposits.
Who provides electricity in Alamogordo?
PNM provides electricity to homes in Alamogordo. You can start service through PNM's website.
Who provides natural gas in Alamogordo?
New Mexico Gas Company provides natural gas service. You can start, stop or transfer service on its website.
What days can I water my yard in Alamogordo?
From May 1 through November 1, odd addresses water on Sunday, Wednesday and Friday, and even addresses on Tuesday, Thursday and Saturday. Watering must be before 9 a.m. or after 6 p.m., and never on Monday.
Information comes from the City of Alamogordo's Utility Billing pages, its deposit schedule effective July 1, 2026, and its customer pamphlet, checked 9 November 2026. Deposits and office hours can change, so confirm with each provider.